Frequently Asked Questions

Subscription therapy is a service model where clients pay a recurring fee, monthly, for therapy services. This often includes a set number of therapy sessions, depending on the subscription plan that you choose.

Clients sign up for a subscription plan, choose their preferred therapist from the available options, and schedule regular sessions. The subscription fee is automatically billed at the start of each billing cycle, and clients can manage their appointments and access additional resources through the service’s online platform or app.

Subscription therapy offers predictable costs, and flexibility in scheduling. It can also reduce the financial barrier to accessing therapy by spreading the cost over time.

The cost of subscription therapy can vary widely depending on the provider, the frequency of sessions, and the level of service included. Prices typically range from $100 to $600 per month. Please see our “Services” tab for more information.

Please note that, at this time, our services do not accept insurance. This allows us to provide flexible, personalized care without the limitations often imposed by insurance providers. We are committed to offering high-quality mental health support through our subscription plans, designed to be both accessible and affordable.

Subscription services typically offer a variety of therapy types, including cognitive-behavioral therapy (CBT), dialectical behavioral therapy (DBT), relationship counseling, and more. The availability of specific types of therapy depends on the subscription plan you choose, as well as the availability of certain therapists and their individual specialtie.

Typically yes, but this may vary depending on the availability and specialties of other therapists within the office

To reschedule or cancel a session, you must utilize your Jane.app account. It’s important to note that any allotted appointments not used within the billing cycle will not roll over to the next month. This policy helps ensure that our therapists can maintain a consistent schedule and provide dedicated care to all clients.

Under our current policy, subscriptions cannot be canceled or paused mid-cycle. When you subscribe to our therapy services, you commit to the full month, and you will be billed for the entire month regardless of usage. This policy helps us maintain the availability and quality of our services for all clients.

Yes, at Therapy North, we prioritize client confidentiality and adhere to HIPAA (Health Insurance Portability and Accountability Act) guidelines. Your information is kept private and secure, and sessions are conducted in a confidential manner.

To sign up for Therapy North, you must create an account through the Jane.app. Choose the “Get Started” option on our various website pages to sign up!